In this article you will learn:
- how to customize your phone settings
- how to avoid the most common problems with GPS records
- apply specific solutions for your phone model
Before you save your activity for the first time, Activy will guide you easily through the main adjustments. However, for most Android phones, this will not be sufficient or fully understandable (it looks a bit different in each model). Therefore, please also read the instructions below.
(1) App access to GPS location - easy
Before the first activity, the application will ask you to grant location permission. Remember not to change these settings. Without this, no location sample will be saved and your activity will always be 0.00 km.
If the application has not saved a single GPS sample, it is a sign that these settings on the phone may have been reset.
(2) Phone battery settings - more difficult
This is the culprit behind most problems with GPS activity recording. It manifests itself in a suddenly interrupted route, switching off the application during activity or not saving the route in any way. The phone's operating system simply recognizes that it will be better to turn off everything that is running in the background for the sake of your battery.
Turn off battery/energy saving settings, battery management systems and battery optimization on your phone and allow exceptions for the Activy app. Sounds hard? Don't worry, we've prepared detailed instructions for you.
Expand the instructions for your device model and find the one for your Android version:
SAMSUNG Android 11 and 12
SAMSUNG Android 10
SAMSUNG Android 7 and 8
HUAWEI Android 8, 9/EMIUI 8, 9, 10
XIAOMI Android 7+/MIUI 11+
One Plus (soon)
(3) What else is worth remembering?
- Avoid “Battery saving” or “Low battery” mode.
Almost ****always negatively affect the GPS record, regardless of the state of charge
- the operation of the GPS module can be turned off
- GPS signal quality decreases or samples are collected much less often than normal
- Make sure the GPS is turned on properly before takeoff
Before starting, it is worth giving the GPS module time (up to 1 minute) to obtain a full signal and calibrate it. It's worth checking coverage from time to time.
- Avoid running multiple apps at once while saving
The phone's operating system will often disable one of these apps to save battery life or free up cache space.
- If you receive a phone call, check if the GPS recording is still working
Unfortunately, the phone prioritizes the phone call and can disable the background operation of other applications during it. After the conversation ends, check whether the GPS recording is still working
- GPS works poorly or not at all? Restart phone or GPS, update software
Repeated problems with the hardware can also be helped by a standard restart of the phone or turning off and on the GPS, GSM and Wi-Fi signals, or updating the software. In the worst case, the GPS module in the phone itself may be damaged.
(4) Accuracy of the GPS track (expand)
(5) When is it a problem with the Activy app and not my phone? (expand)
Do not kill my app ;) This is a problem for all apps
The above troubleshooting solutions do not only apply to Activy, but to all applications that use GPS recording.
We also encourage you to read the guides on the website https://dontkillmyapp.com/, where the method of dealing with the automatic closing of applications by phones of various brands is explained. Since this problem is dealt with by dedicated experts, the solutions on this website may be more up-to-date than those proposed in our article.